Technology and Mobile

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World Bank says information technology could trigger significant structural changes across economic activity in sub-Saharan Africa

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Internet connectivity in Kenya 🇰🇪 continues to expand, following recent entry of Starlink into Kenyan market.So many people are opting to satellite Internet that's more reliable.The Starlink’s expansion in Kenya comes as the country faces challenges with traditional internet infrastructure, including disruptions caused by damage to undersea cables. The satellite-based service offers an alternative that is not dependent on ground-based infrastructure.

The company’s 50GB package at 1,300 Kenyan shillings per month is positioned to compete with comparable offerings from major telecommunications companies like Safaricom and Airtel. However, Starlink’s potential resistance to local internet restrictions could give it a unique advantage in the market.

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Mobile and ubiquitous learning in higher education settings. A systematic review of empirical studies

Like no previous technology, mobile technology has spread at an unprecedented pace in the last few years. For example, in 2014, the number of mobile phone subscriptions reached six billion (ITU, 2014). Mobile devices are considered cultural tools that are transforming socio-cultural practices and structures in all spheres of life (Pachler, Bachmair, & Cook, 2010). This transformation is considered central even from an evolutionary perspective because it empowers humankind to engage in interactions that are free from the constraints of physical proximity and spatial immobility for the first time (Geser, 2004). Digital mobile devices such as cell phones, PDAs, and smart phones are also being used increasingly often for educational purposes. The educational use of digital mobile technology is at the core of vibrant and expanding streams of research known as mobile and ubiquitous learning. Both concepts are strongly interconnected. While some authors describe ubiquitous learning as a next-generation form of mobile learning where technology fades more into the background (Park, 2011), the terms are often used interchangeably (Hwang & Tsai, 2011). In essence, both approaches strongly emphasise the notion of ’context’ in learning. The field of mobile learning conceives the crossing of contexts as one of its constitutional characteristics (Pimmer, 2016). 

Africa Data Centres in R2-billion capital raise

Africa Data Centres, a subsidiary of Cassava Technologies, has secured R2-billion in funding arranged by RMB.

data-centre-1500-800.jpgAfrica Data Centres, a subsidiary of Cassava Technologies, has secured R2-billion in funding arranged by Rand Merchant Bank.

The money will be used to expand the data centre operator’s capacity and meet growing demand for cloud computing services in South Africa, Africa Data Centres said in a statement.

RMB was responsible for facilitating a “bespoke financing solution” for Africa Data Centres, with Cassava Technologies CEO Hardy Pemhiwa describing it as a “significant milestone” for the company.

It underscores our confidence in the future of the South African data centre market

“It underscores our commitment to growth and our confidence in the future of the South African data centre market,” Pemhiwa said.

RMB acted as the coordinator, initial mandated lead arranger and bookrunner for the R2-billion facility.

The money will be used to build an additional 20MW of data centre capacity, expanding the company’s network of data centres in Southern, East and West Africa.

“We see this funding as part of RMB’s mandate of financing the development of a sustainable digital economy in South Africa,” said Nana Phiri, head of the corporate client group at RMB, in the statement.

How SMEs can capitalise on the ecommerce boom in Africa

  • Ecommerce across Africa is set to continue to boom in the next several years, which is why international giants are rushing to bring their platforms to the continent.
  • But local ecommerce firms are struggling to keep up with all the new innovations in the space.
  • Steven Heilbron, CEO of Capital Connect outlines several trends in the industry and how local SMES can stay relevant.

The retail landscape in South Africa is changing so quickly that most companies can’t keep up. According to an Accenture report in May of this year, majority of South African ecommerce companies can’t keep up with all the new innovations and changes coming into the industry and simply just exist in the space, without thriving.

“South African retail has experienced profound transformation over the past few years, with digital platforms and ecommerce reshaping consumer expectations. However, we are just in the earliest phases of digital transformation and SME retailers will need to be agile to keep up with emerging customer demands and new competitors,” explains Steven Heilbron, CEO of Capital Connect.

Capital Connect offers funding for SMEs and other companies in South Africa, but funding alone will only take you so far. Heilbrone highlights some trends shaping local ecommerce today, and how SMEs can capitalise on them to boost their growth.

The first trend to take note of for local SMEs in the space, is that the space is ever-becoming home to giant online retailers.

“The entrance of international ecommerce giants like AmazonTemu and Shein into the local market is expected to drive rapid growth in the years to come. SME retailers may need to focus on sharpening their in-store experience, leveraging community connections and investing in their own digital commerce offerings to remain relevant,” explains Heilbron.

But money will continue to trickle into the sector, especially in South Africa. A 2024 study from World Wide Worx shows that online retail sales grew 29 percent to R71 billion in 2023. The sector is expected to break the R100 billion mark by 2026.

The study notes especially strong growth for grocery delivery services. 

But because of all the different options in the industry, customers have come to expect everything to be at their demand.

“Last-mile delivery services have set consumer’s expectations for rapid fulfillment of fast-food and grocery orders. Now, we’re seeing logistics providers and ecommerce companies work together to ship nearly any product on-demand. Takealot offers an on-demand, 60-minute delivery service in selected Cape Town suburbs,” said the Capital Connect boss.

“Shoprite Group’s Checkers Sixty60, meanwhile, now offers same-day delivery of small appliances, homeware, consumer electronics and other goods. The service is currently being piloted in Cape Town. SME retailers will need to collaborate with local delivery services to offer faster delivery options to compete,” he added.

So how do retailers then begin to provide these services? The first step is to leverage automation in certain processes, something that Amazon has become especially adept at.

These include incorporating cloud-based platforms and connected devices like RFID tags and smart shelves. These systems allow retailers to automate areas such as inventory management and customer service.

“Retailers and merchants are also embracing automated cash handling solutions to streamline processes, reduce errors, reduce risk and enhance security,” said Heilbron.

“Automated cash handling systems can deliver a saving of up to 40 percent in time and money. Improved automation can lead to low costs and increased business efficiencies.”

The next two trends are all about embracing new technologies, like fintech and the omnichannel.

Marketing firm Infobip has made a big deal of the omnichannel in recent years, primarily because the company offers omnichannel services to other firms.

Omnichannel means a seamless experience across online and offline channels, including consistent pricing, product availability, and customer service. Retailers with an omnichannel presence can drive sales by reaching customers through touchpoints, such as physical stores, e-commerce platforms, social media and mobile apps.

Meanwhile, fintech innovations can reduce friction at the pay point, and increasing the ways customers can pay for goods and services online. Nowadays you will notice platforms like Takealot have a number of options for you to pay when you go to check out. These are all provided by partnerships with fintech providers.

“For example, they offer solutions that enable retailers to manage cash and cashless payments in one ecosystem to support customer choice, as well as offer easier access to lightning-fast opportunity capital to retailers via an app, so they never miss out on retail growth opportunities,” he explains.

“Ongoing technological disruption creates a range of threats and opportunities for retailers. They have many viable possible responses, from doubling down on their in-store experience via shoppertainment and promotions, to investing in digital platforms and delivery capabilities.”

“Whichever route they follow, they need access to fast, frictionless opportunity capital to execute their growth strategies,” Heilbron concludes.

What is AI? Everything to know about artificial intelligence

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Weiquan Lin/Getty Images

What is artificial intelligence?

Artificial intelligence (AI) is a concept that refers to a machine's ability to perform a task that would've previously required human intelligence. It's been around since the 1950s, and its definition has been modified over decades of research and technological advancements. 

Today, AI powers self-driving carslaptopschatbots like ChatGPT, and image generators. So what is it, and how does it work? 

The phrase AI comes from the idea that if intelligence is inherent to organic life, its existence elsewhere makes it artificial. Computer scientist Alan Turing was one of the first to explore the idea that machines could use information and logic to make decisions as people do. He coined the Turing test, which compares machine ability to human ability to see if people can detect it as artificial (convincing deepfakes are an example of AI passing the Turing test). 

Basic computing systems function because programmers code them to do specific tasks. AI, on the other hand, is only possible when computers can store information, including past commands, similar to how the human brain learns by storing skills and memories. This ability makes AI systems capable of adapting and performing new skills for tasks they weren't explicitly programmed to do. 

Also: ChatGPT vs. Microsoft Copilot vs. Gemini: Which is the best AI chatbot?

Some experts define intelligence as the ability to adapt, solve problems, plan, improvise in new situations, and learn new things. Though these systems aren't a replacement for human intelligence or social interaction, today's AI systems demonstrate some traits found in human intelligence, including learning, problem-solving, pattern-finding, perception, and even a limited spectrum of creativity and social awareness.

Also: The best AI image generators to try right now

Of course, an important component of human intelligence is something that AI hasn't been able to replicate yet: context. For example, Google AI lacks real-world logic and can't discern human subtleties like sarcasm and humor, as evidenced by the technology advising you to add glue to pizza sauce to help the cheese stick or use gasoline to make spaghetti spicy. These examples are lower stakes, but an AI system taking action without semantic understanding can have major consequences in the wrong situation.